Wait listed tickets
On some occasions, the Festival will “pause” the sale of tickets for a specific date. This does not mean that the date has sold out of tickets.
A pause typically occurs when the long-term weather forecast remains unknown or uncertain and advanced ticket sales for a specific date have reached the limit for available usable parking if some parking fields were to be wet from rain.
The Festival is open rain or shine (except for rare extreme weather conditions). Lingering wet conditions can sometimes inhibit the ability to utilize all parking fields. (If the Festival cannot open at all on a specific date, a 100% refund is automatically issued to all purchasers of tickets for that date.)
Tickets are placed on pause to be certain enough usable parking remains available for those who have already purchased tickets. The sale of tickets will resume, with additional tickets being made available for sale for that specific date, if and when the weather forecast becomes known to be favorable.
Favorable weather conditions will allow for more favorable parking field conditions that can accommodate the additional attendance.
Tickets for a date which sales have been “paused” can still be reserved in advance by joining a waitlist. If the festival deems the weather fine enough to release more tickets, those on the waitlist will have their tickets released in order of waitlist reservations received. Click to join a waitlist.
Tickets are typically released 5-7 days before the paused date, however, if weather conditions are still uncertain, ticket release may be as close as 3 days prior to the paused date.
Frequently asked questions about the waitlist:
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Once tickets are released, the system will begin distributing according to the order of the queue. This can take a few hours if we have many people who signed up for the waitlist. You will receive an email and text message from Big Tickets asking you to confirm your requested tickets within the next twelve hours. Follow the link to either cancel your request or finalize the purchase of your tickets. If you do not see an email, please check your spam folders and your Big Tickets account if you see that we have released tickets to the Wait List. If you do not confirm your requested tickets within twelve hours, your tickets will be released to someone else, you will no longer be on the wait list, and you will not be charged.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
Tickets are typically released 5-7 days before the paused date, however, if weather conditions are still uncertain, ticket release may be as close as 3 days prior to the paused date.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
Those on the waitlist will receive their tickets in the order in which they joined the waitlist. This can take a few hours due to the length of the waitlist.
Those no longer wishing to wait can log into their BigTickets accounts to cancel the waitlist and purchase tickets, if tickets are and remain available for sale online.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
No. There is no method for the festival to verify and/or ensure that people will in fact carpool and/or use a ride sharing service, even if they insist they will. Furthermore, the BigTickets system does not currently allow for the sale of tickets to individuals on a unique, separate basis while simultaneously pausing sale / holding tickets for the masses.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
Ample additional tickets are available on hold for those that signed up for the waitlist and those on the waitlist receive priority access to the tickets. Tickets are sent in the order in which the individuals signed up for the waitlist. Your credit card is not charged until tickets have been sent.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
No. You sign up for the waitlist in the same manner that which you would purchase a ticket, via the “Buy Ticket” page on the festival website, choosing your desired date of attendance, and following the instructions in the shopping cart.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
Yes. You may cancel at any time by logging into your BigTickets account.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page. -
Yes. Promotional discount codes can be used when signing up for the wait list for the dates and ticket types that are valid per the terms and conditions stated on the promotional offer. To redeem the code…
BEFORE adding any tickets to your online wait list shopping cart, type in your code in the promo code box in all caps and click “Apply”.
The page will refresh. It is then that you can add the corresponding tickets to your wait list cart and click continue.
Please verify the amount you are paying reflects the discount you expect before completing your wait list submission. Once the submission is complete, we cannot retroactively apply any discounts.
If you are having difficulty using your coupon code, please use the contact form at the bottom of the Ticket Fast Facts page before completing your transaction.
If you have any more ticket questions, please use the contact form at the bottom of the Ticket Fast Facts page.